Dension DAB+P Instrukcja Naprawy Pobierz pdf (Strona 2)

Troubleshooting Guide for Installing Dension Products

Table of Contents

1. GATEWAY LITE BT ................................................................................................................................. 4

A. How to set text display on BMW: .............................................................................. 5

B. How to set text display on Toyota ............................................................................. 6

C. How to get/generate the GW_EES.BIN file: ................................................................ 7

C. Is there a limit on the number of tracks the Gateway can handle? ............................. 8

E. Is there any recommendation on how to organize music? .......................................... 8

F. What is the free brown cable on the Gateway car harness?........................................ 8

G. Where to connect the mute wire on the radio ........................................................... 8

H. What is the free black cable on the Gateway car harness? ......................................... 8

I. The Gateway Lite (GWLxxx, GBLxxx) volume is distorted/lower than my Radio or CD

player. Is there any option to change the volume output levels?.................................... 9

J. Gateway Lite BT iPod/iPhone/iPad compatibility ........................................................ 9

K. iPod/iPhone not recognized .................................................................................... 10

L. USB compatibility .................................................................................................... 10

M. USB does not work/Gateway does not see the connected device: .......................... 10

N. Phone compatibility ................................................................................................ 11

O. Phone issues ........................................................................................................... 11

P. No sound on a BMW – only control ......................................................................... 12

Q. Other issues (Gateway is not recognized, Alternator noise) ..................................... 12

R. Firmware update ..................................................................................................... 12

S. BMW-specific issues (volume changing, CDC cannot be selected) ............................. 13

T. Phone pairing procedure takes too long ................................................................... 13

2. IGATEWAY ........................................................................................................................................... 14

A. iGateway iPod/iPhone/iPad compatibility ............................................................... 15

B. iPod/iPhone not recognized .................................................................................... 15

C. There is no Text: ...................................................................................................... 15

D. No sound on a BMW – only control ......................................................................... 16

E. Factory phone sound is not audible (no sound) ........................................................ 17

F. No sound from Navigation or phone (wires repopulation on BMW 17 PIN) ............... 17

G. Firmware update .................................................................................................... 17

H. BMW-specific issues (volume changing, CDC cannot be selected) ............................ 18

I. Activation on VW (Volkswagen CAN BAP – GW17V21) .............................................. 18

J. Volume is distorted or low compared to other sources ............................................. 19

3. GATEWAY PRO BT SUPPORT ISSUES ................................................................................................ 20

A. Gateway Pro BT iPod/iPhone/iPad compatibility ..................................................... 21

B. iPod/iPhone not recognized .................................................................................... 21

C. USB compatibility .................................................................................................... 22

D. Firmware update .................................................................................................... 22

E. Phonebook content is not visible ............................................................................. 23

F. There is no sound from iPod/iPhone and/or USB ..................................................... 23

G. Factory phone option does not work ....................................................................... 24

I. CDC not removed properly (CD-Changer is still present on iBus) ................................ 25

J. Factory phone is connected ...................................................................................... 25

K. Activation on VW – Media and Phone (GWP1V21) ................................................... 25

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Dension DAB+P Instrukcja Naprawy Strona 2

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